privacy policy

Privacy Policy for Apna Bazar Harraiya

Last updated: August 2025

Introduction

Welcome to Apna Bazar Harraiya . We operate the website https://apnabazarharraiya.com and mobile applications (“Services”) including User app, Delivery app, and Vendor app.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

Please read this policy carefully. By using our Services, you agree to the collection and use of information as described here.

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Information We Collect

1. Personal Information

We collect personal information you provide directly to us when you:

• Register an account

• Place an order

• Contact customer support

• Use payment features

This includes:

• Name, email address, phone number

• Shipping and billing addresses

• Payment information (processed securely via trusted third-party gateways)

• Login credentials

2. Location Data

With your permission, we collect location data to:

• Facilitate delivery tracking and management

• Provide location-based services and offers

You can control location permissions through your device settings.

3. Usage and Device Information

We automatically collect information about your device and how you interact with our Services, including:

• IP address, browser type, operating system

• Device identifiers

• App usage data and logs

• Cookies and tracking technologies

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How We Use Your Information

We use your information to:

• Process and fulfill orders

• Process payments securely

• Provide delivery tracking and coordinate with delivery personnel

• Improve and personalize your experience

• Communicate with you about orders, promotions, and updates

• Comply with legal obligations and prevent fraud

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Sharing Your Information

We may share your information with:

• Payment processors and financial institutions

• Delivery partners for order fulfillment

• Vendors and sellers as needed

• Service providers who assist us with business operations

• Legal authorities if required by law

We do not sell your personal information to third parties.

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Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of payment data during transmission

• Secure storage of personal data

• Access controls and regular security audits

However, no method of transmission over the internet is 100% secure. Use the Services at your own risk.

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Your Rights

You have the right to:

• Access and update your personal information

• Delete your account and personal data (subject to legal requirements)

• Opt out of marketing communications

• Manage location permissions on your device

To exercise these rights, contact us at the information below.

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Children’s Privacy

Our Services are not intended for children under 13 years old. We do not knowingly collect information from children.

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Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify you by updating the "Last updated" date and, where appropriate, notify you via the Services.

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Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@apnabazarharraiya.com